Faq - gigi paris vintage jewelry with character - gigi paris

FAQ

Topics covered on this page:

  1. How does the delivery work?
  2. What are Gigi's return / exchange / refund conditions?
  3. Up-cycling at Gigi?
  4. What are the selection criteria for Gigi jewelry?
  5. How do we guarantee the quality of Gigi jewelry?
  6. How Gigi defines its prices?
  7. What is Gigi's policy regarding the carbon footprint of deliveries?

1. How does the delivery work?

Gigi delivers everywhere in France and abroad. Delivery times and prices vary depending on the area served. 

areas Lead times Price 
France 2-7 working days
 6,25€
Europe (except France) 3-7 working days
14,00€
World (outside Europe) 10 working days
25,00€

 

  • For deliveries in France, Gigi Paris offers delivery costs for any order over 150 €. Gigi Paris can also offer delivery costs for specific operations.
  • We compensate our carbon footprint every 50 deliveries abroad.

2. What are the return / exchange / refund conditions for Gigi Paris?

Gigi Paris accepts returns / exchanges / refunds.

  • In the event that an item arrives at the buyer damaged, or does not correspond to the item ordered and the description of the latter, Gigi Paris undertakes to reimburse the full amount paid by the buyer, including Shipping fees. The return of the item must be made to us within 10 days of the date of purchase. Depending on the case, a photo of the damaged or unsatisfactory object may be sufficient. The refund will be made on the date of receipt of the photo or the article, depending on the case.
  • If an item does not suit you, you can return it to us within 30 days. Gigi Paris undertakes to reimburse the amount of the value of the object, excluding the shipping costs which remain the responsibility of the buyer, on the date of receipt of the said object.

In both cases, you can contact us at contactgigiparis@gmail.com.

3. Up-cycling at Gigi Paris?

At Gigi Paris we are a curator but also (a little) a creator. When we see too good an opportunity we don't let it go.

  • These little Chanel buttons would make great earrings 
  • This bracelet is so pretty behind all these charms, come on we declutter it makes a sublime bracelet and lots of small pendants for the children of the family
  • And hop, a bag handle becomes a necklace

4. What are the selection criteria for Gigi Paris jewelry?

We select for you as we would for us. We only put jewelry on the platform that we would have liked to wear, at prices at which we would have bought them. We share with you our criteria below.

The Gigi Paris selection is done in 3 steps (and in this order):

  • La exceptional of the jewel is satisfactory: the jewel is functional (fasteners and clasps), the colors are brilliant, the stones are correctly set / glued etc. We have a preference for heavy jewelry in terms of weight and above all fear the "cheap" effect.
  • The jewel is a small beauty : here no old fashion, no general public. We are convinced that every style has its moment of glory and we select the pieces that appeal today. As enthusiasts we love timeless pieces and spot them faster than light. As curator, we spend hours following the emergence of new trends to offer cutting-edge selections.
  • The jewel corresponds to our range of price : we want to keep a certain consistency in terms of price. It is very important for us that our client pays a price consistent with the object acquired and the work provided by the intermediaries. We have established price lists taking into account several variables: material, type of jewel, size, weight, brand, etc. So if for one reason or another the jewel cannot fit into a price range, we prefer to exclude it.

However, and as we repeat, at Gigi Paris we do not like rules. For example, sometimes we find jewelry so beautiful that we want to share it with you despite small stains or small chips. In this case, the defects of the object will always be highlighted in the photos and in the description with great attention to transparency and the price will obviously be amended accordingly. The discount amount is mentioned in our description. On these pieces, very often we do not make a margin, but we hope to at least make a happy one :)

5. How do we guarantee the quality of Gigi Paris jewelry?

For the moment all the pieces sold on the platform go physically through Gigi Paris. That's when we do the quality checks. Among them :

  • Testing materials with our first partner, Salomé's dad, co-founder (and yes, with us family and transmission are strong values). Papa has been an antique dealer and gold buyer for over 40 years. For the stone, we validate with the cousin gemologist. No no we are not kidding.
  • Test and validation or change of weak points potential (fasteners and clasps, links etc.)
  • In the event of a fault and if we want to share the piece, they are identified and featured in the ad. For example, it happens that we find a piece of jewelry so beautiful that we want to share it with you despite small stains or small chips. In this case, the object's defects will always be highlighted in the photos and in the description with great care for transparency and the price will obviously be amended accordingly. The discount amount is mentioned in our description. On these pieces, very often we do not make a margin, but we hope to at least make a happy one.

6. How does Gigi Paris define its prices?

At Gigi Paris we want to keep a certain consistency in terms of price. It is very important for us that our client pays a price consistent with the object acquired and the work provided by the intermediaries. We have established price lists taking into account several variables: material, type of jewel, size, weight, brand, etc. So if for one reason or another the jewel cannot fit into a price range, we prefer to exclude it.

7. What is Gigi Paris' policy regarding the carbon footprint of deliveries?

We offset our carbon footprint every 50 deliveries abroad.