Gigi Paris accepts returns / exchanges / refunds.
- In the event that an item arrives at the buyer damaged, or does not correspond to the item ordered and the description of the latter, Gigi Paris undertakes to reimburse the full amount paid by the buyer, including Shipping fees. The return of the item must be made to us within 10 days of the date of purchase. Depending on the case, a photo of the damaged or unsatisfactory object may be sufficient. The refund will be made on the date of receipt of the photo or the article, depending on the case.
- If an item does not suit you, you can return it to us within 30 days. Gigi Paris undertakes to reimburse the amount of the value of the object, excluding the shipping costs which remain the responsibility of the buyer, on the date of receipt of the said object.
In both cases, you can contact us at firstname.lastname@example.org.